Shipping policy

At Coastal Wag Co., we are committed to delivering high-quality products for your pets as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Once your order is processed, it will be prepared for shipment by one of our trusted fulfillment partners.

Shipping Time

Because we work with multiple suppliers, shipping times may vary depending on the product and location. Most orders arrive within:

5–10 business days within the United States

Some specialty items may take slightly longer depending on supplier availability.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package every step of the way.

Multiple Shipments

If your order contains multiple items, they may ship separately from different fulfillment centers. This allows us to get your products to you as quickly as possible.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and the items in your order.

Incorrect Shipping Information

Please double-check your shipping address when placing your order. Coastal Wag Co. is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping details, please contact us immediately at:

coastalwagco@gmail.com

We will do our best to correct the issue before your order ships.